Apple is finally offering some respite for Australian customers who feel misled with the advertised "4G" capabilities of the new iPad. The Cupertino tech giant is reportedly sending emails to affected users explaining the new iPad is not compatible with Australian LTE or WiMAX networks but does support "fast cellular networks" such as HSPA, HSPA+ and DC-HSDPA, according to MacRumors.
The emails come in the wake of complaints by Australian regulators that Apple's use of the term "4G" in its Australian marketing campaigns may have misled some customers into thinking the new iPad would work on Australian LTE/WiMAX networks.
Apple is providing an opportunity to Australians who purchased the new iPad before 28 March to return the product for a full refund. Prospective buyers in the US, the UK and Australia, who are concerned about the availability of AT&T coverage in their location, can conveniently check for the 2G and 3G/LTE network availability using Apple's AT&T coverage viewer app.
Check out the screenshots below for UK and AUS AT&T coverage zones: