Google has confirmed the existence of the Galaxy Nexus' volume drop bug.
Via a statement sent to the IBTimes Wednesday Google confirmed that it was aware of the bug and was working to fix it. "We are aware of the volume issue and have developed a fix. We will update devices as soon as possible," said a Google spokesperson.
The volume bug was reported by jilted consumers and critics across Europe almost immediately after the Galaxy Nexus' launch. Though the official number of devices affected remains unclear, tech sites such as CNET UK reported receiving complaints about the device and reports of the problem have begun to emerge on numerous tech forums.
The comments generally reported that at intermittent points the phone suddenly goes silent, meaning users don't get notifications for texts, calls or email. Certain users have also reported the bug occurring mid-phone call, claiming that the device cuts out, meaning that while the phone call is still active they can no longer hear the person on the other end of the line.
Android forum XDA Developers has issued a report suggesting the problem only occurs on devices using a 2G connection. The forum went on to clarify that according to its findings the problem specifically occurred on models of the device using the 900MHz spectrum for 2G coverage -- which is a problem considering nearly all the devices sold in the UK run on this frequency.
Unfortunately, Google's statement gave no indication whether the bug was software or hardware based, nor when consumers could expect to see the promised fix. Samsung were equally coy when asked for comment on the bug, with a spokesperson simply reiterating Google's previous statement.