Yahoo's e-mail service was down for several hours overnight on 27 September across Europe and the UK, sending users into a frenzy as they were unable to access their personal and official mails. Although the service was working fine at 6am BST on 28 September, some users were reportedly still experiencing issues, with the last interruption taking place at 4am BST, according to Downrightnow, a website monitoring portal.
Yahoo confirmed it is aware of the fluctuations and issued a statement saying, "We are aware that some Yahoo Mail users are currently experiencing issues. We apologise to those affected and are working quickly to fix it."
The outage was concentrated in the UK and Western Europe, as per Outage.Reports analysis. The website also showed that the e-mail service had faced similar outages at least four times in September itself with the highest number of complaints received on 20 September.
Meanwhile, users of the mail service took to Twitter to vent their anger especially after the massive data breach that the company had admitted to. Last week Yahoo said that a suspected "state-sponsored" hack in 2014 may have led to exposing some 500 million user account credentials.
"The account information leaked may have included names, email addresses, telephone numbers, dates of birth, hashed passwords and, in some cases, encrypted or unencrypted security questions and answers," the company had said.
Following the revelation, users and authorities criticised the company for not revealing the news for almost two years. Some US Senators are now demanding that US financial watchdog, SEC interfere in the matter and ask Yahoo chief executive Marissa Mayer to explain as to why Yahoo took so long to find and disclose the hack and what it planned to do in future to avoid such intrusions.
Below are some tweets, Yahoo Mail users shared on the microblogging site: