Director at Optima Partners, Ross Robinson, discusses the importance of businesses listening to their customers, with 66% of customers expecting companies to understand their needs and demands, according to a 2020 report SalesForce report.

Investor confidence in the banking sector remained fragile on Tuesday, with the European Central Bank (ECB) saying recent volatility highlighted the need for greater regulatory scrutiny.

Huawei Technologies Co Ltd has replaced more than 13,000 parts in its products that were hit by U.S.

General Motors Co on Thursday said it was offering buyouts for most of its salaried employees and expects to take a pre-tax charge of up to $1.5 billion to cover the costs.

HelloFresh forecast 2023 profit below analysts' expectations on Tuesday, sending its shares down as much as 12.7%, as fewer people order its meal kits in reopening economies and as inflation trims household budgets.

Nordstrom Inc said on Thursday it would discontinue its Canadian operations and forecast annual revenue below analysts' expectations, signaling high inflation levels were dampening consumer spending on discretionary items.

Aston's share price nevertheless rallied 14.2 percent to 226.69 pence Wednesday as investors focused on a forecast of "significant" growth in profitability this year.

British banks face a tougher battle for mortgage customers and business borrowers in 2023, as rising costs and deposit rates paid to long-suffering savers threaten to outpace flatlining profit margins, senior industry executives and analysts said.

Britain's Lloyds Banking Group signalled that falling house prices, competition on savings and rising costs may crimp future returns after reporting flat profit growth for 2022.

Birkin bagmaker Hermes said that wealthy Chinese clients snapped up its products in the fourth quarter even as the rest of the luxury sector took a hit from rising COVID infections, helping it beat sales and margin forecasts.

As the company behind K-pop royalty BTS seeks to build a big stake in a prominent rival for close to $900 million, a vocal activist fund is playing a leading role in the target's all-out efforts to stay independent.

Shopify Inc on Wednesday forecast slowing revenue growth for the current quarter despite price hikes and new product launches, signaling that macroeconomic challenges were weighing on its merchants' online businesses.

Shares of Star Entertainment Group fell to a record on Tuesday, extending losses after the Australian firm warned of an up to A$1.6 billion ($1.11 billion) hit to half-yearly earnings from a proposed casino duty rate hike in New South Wales (NSW).

Shoppers around the world will pay even more for groceries this year than they did in 2022, according to retailers, consumer goods firms and investors, unless commodity costs decline or the shift to cheaper store-brand products accelerates.

The body projected that 2024 air passenger demand would be four percent above the level in 2019.

The recently released Oracle NetSuite study foreshadows optimistic growth for UK entrepreneurs and foreshadows a glimpse of hope for economic development.

Citigroup Inc may see more net interest margin (NIM) pressure than the other four big U.S.

Chefs have not returned to work in the same numbers post-pandemic, leaving the hospitality industry grappling with an acute staffing crisis at a time when operators are also struggling with the soaring costs of doing business.

European shares fell on Monday, as cautious investors anticipated a slew of interest rate hikes by prominent central banks this week, with shares of rate-sensitive sectors including technology among the major laggards.

Dutch health technology company Philips will scrap another 6,000 jobs worldwide as it tries to restore its profitability and improve the safety of its products following a recall of respiratory devices that knocked off 70% of its market value.

Rising borrowing costs are giving a long-awaited lift to Europe's beleaguered banks, but they come with a sting in the tail.

H&M reported Friday a big drop in profits in 2022, with a surprise loss in the fourth quarter as the Swedish fashion retailer exited Russia and faced soaring production costs.

Global airlines are predicting their first industry-wide profit since 2019 next year as air travel rebounds from COVID-19 restrictions, while a new war of words erupted with airports on Tuesday over rising air fares and ground charges.

As Chinese assets whipsaw around hopes and fears over the country's path out of the pandemic, big offshore investors are slowly leaving the sidelines as they plot a cautious return to one of the year's worst-performing equity markets.

Every time Lucid Group Inc or Rivian Automotive Inc sells an electric car, they are losing hundreds of thousands of dollars due to staggering raw material and production costs, their latest earnings statements showed.

Spanish banks need to preserve capital and keep a lid on mortgage loan costs to cope with a potential deterioration of the economic outlook, the Bank of Spain warned on Friday.

French energy giant TotalEnergies has pulled ahead of rivals Shell and BP in the race to build up a renewables business, data collected by Reuters shows.

Tesla Inc Chief Executive Elon Musk on Wednesday said he expected the company would miss its vehicle delivery targets this year, but downplayed concerns about softening demand after the company's revenue missed Wall Street estimates.

European shares fell on Thursday, with tech stocks sliding after the U.S.

Just as inflation ravages the big guns of U.S. apparel retail, awash in high inventory and deep discounts to lure shoppers back to stores, Japan's Uniqlo is set for its best year ever in North America after a COVID-imposed revolution in its business model.