Sony Ericsson solves Satio, Aino glitches with software update
10 Dec, 2009 @ 08:11 pm BST | By Andy Wiles
London - World's fourth largest mobile phone maker Sony Ericsson has released a firmware update for its smartphones Satio and Aino in an effort to arrest their tumbling sales after many users complained of software-related problems.
Satio, a 12-megapixel cameraphone, was withdrawn from the shelves of UK-based retailers Carphone Warehouse and phones 4U last month after several users of the phone complained of problems relating to battery drain, OS crash, application freeze and disappearing ring tones, among others.
Users of Aino handsets also complained of unresponsive touchscreens.
Not surprisingly, the company, which is facing fierce competition from other mobile phone makers such as Nokia, Samsung, Motorola, RIM (maker of Blackberry), Palm and Apple in the smartphone segment responded promptly by releasing a software patch that can be downloaded over-the-air (OTA) and promises not only to fix the problems but also make the handsets more stable and powerful (while users of Satio swear that they are enjoying better system stability and speed, Aino users claim that they are getting better WiFi, GPS and Bluetooth support, a longer battery life and a new game Loco Roco, thanks to the firmware update).
"Sony Ericsson UK and Ireland is pleased to confirm that new software is now available for both Satio and Aino via www.sonyericsson.com/update," the company said in a statement.
Interestingly, Sony Ericsson is yet to announce what exactly was the problem. Furthermore, the company, as a precautionary step, has also released an update for Yari, the youngest of the three siblings, though till now no one has complained about any problem with the handset.
In any case, now that the problems have been resolved, Carphone Warehouse and Phones 4U have decided to begin selling Satio again and Sony Ericsson can look forward to better sales during the key Christmas period.
This article is copyrighted by International Business Times.