Enable Wi-Fi Calling on iPhone
Tips and tricks to enable Wi-Fi Calling on iPhoneApple

With Wi-Fi Calling feature enabled, you can make calls using Wi-Fi connection in any area that has no or weak cellular network. Not all iPhones support the feature and you will need an iPhone 5c or later and most importantly you should be on a supported carrier network.

You can place using Wi-Fi from iPhone as well as other devices such as iPad, iPod touch, Apple watch and Mac 2012 model or later. But if you have a Mac Pro (Mid 2012), then you are out of luck. IBTimes UK brings to you a detailed guide that will take you through step-by-step instructions to make and receive Wi-Fi calls on your iPhone.

How to place Wi-Fi call from iPhone

Turn on Wi-Fi calling from Settings>> Phone>> Wi-Fi Calling. You need to enter your address from emergency services. If Wi-Fi Calling is available, you would see Wi-Fi after your carrier name in the status bar. Your calls will then use the Wi-Fi Calling feature.

Wi-Fi call from another device

You can take advantage of Wi-Fi call on other devices too, but if your carrier supports Wi-Fi Calling or iCloud connected devices. You can use the service on the following devices;

  • iPad or iPod touch running iOS 9 or later
  • Apple Watch powered watchOS 2 or later
  • Mac (2012 or later model) on OS X El Capitan

Note: You should be signed into iCould and FaceTime using the same Apple ID on your iPhone. Follow the steps below to place a Wi-Fi call from your iPad, iPod touch, Apple Watch or Mac:

Wi-Fi calls from iPad, iPod touch or Mac

  • First you need to add the device which allows Wi-Fi calling
  • Open FaceTime
  • Tap Audio
  • Enter a contact number and tap the call button

You can alternatively place a call by tapping a phone number in Contacts, Mail, Messages, Safari and other apps.

Wi-Fi calling from Apple Watch

  • Open the Phone app
  • Choose a contract
  • Tap the call button
  • Select the phone number or FaceTime address that you want to call

How to add a device for Wi-Fi calling

On your iPhone go to Setting>> Phone and turn on Wi-Fi Calling then turn on Calls on Other Devices

  • Tap Add Wi-Fi Calling for Other Devices
  • On the other device, sign into iCloud and FaceTime using your Apple ID and password.
  • Turn on Wi-Fi Calling

For iPad or iPod touch, go to Settings>> FaceTime>> Calls from iPhone and tap Upgrade to Wi-Fi Calling.

  • On Mac, open FaceTime then Preferences>> Settings then select Calls from iPhone>> Upgrade to Wi-Fi Calling.
  • Enter the six-digit code that appears on your iPhone and tap Allow.

If you are facing issues to add a device, check the following things;

  • Ensure that Wi-Fi Calling and Allow Calls on Other Devices features are enabled and your device should appear under Allow Calls On feature.
  • You should be using the same Apple ID for FaceTime and iCloud on your iPhone and other device.

To remove a device, follow the steps below:

  • On your iPhone go to Settings>> Phone>> Calls on Other Devices
  • From the list of devices, turn off Wi-Fi Calling for the devices you want to remove
  • For Apple watch, go to the Watch app on your iPhone then tap Phone>> Wi-Fi Calls.

Troubleshooting issues

If you cannot turn on Wi-Fi Calling, you should first check if your carrier offers the service and that your devices is running on the latest software version. Do the following to make Wi-Fi calls.

  • Head over to Settings>> Phone>> Wi-Fi Calling and ensure that the feature is enabled
  • Restart your iPhone
  • Try connecting to a different Wi-Fi network
  • Turn the Wi-Fi Calling off and then turn it on again
  • Go to Settings>> general>> Reset and tap Reset Network Settings.

Note that FaceTime is not available in all countries. Head over to the Apple support site to know more about Wi-Fi Calling.