Samsung on Thursday (13 October) said that it has expanded the Galaxy Note 7 voluntary recall to include original and replacement devices sold or exchanged in US, before and after the original recall on September 15.
This comes after the company stopped the production, sale and exchange of Note 7 on 10 October. As part of the Note 7 refund and exchange programme, which is approved by the US Consumer Product Safety Commission (CPSC), the owners of Note 7 can exchange their devices for another Samsung smartphone or receive a refund.
Starting 13 October, consumers can either get up to $100 (£81.6) credit for exchanging Note 7 with another Samsung phone or, $25 credit if a customer choose to exchange a Note 7 for a refund or other branded smartphones.
About 1.9 million Note 7 units have been recalled and this includes the one million devices that were recalled on 15 September. The CPSC website noted that the lithium-ion battery in the device could overheat and catch fire, posing serious fire and burn hazard to consumers.
Samsung has received 96 reports of batteries overheating in the Note 7 in the US including 23 new reports since the 15 September recall announcement, according to the CPSC. The company has received 13 reports of burns and 47 reports of property damage associated with Note 7.
The recalled devices were sold through wireless carriers and stores across the US including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon, Samsung online store, other third party websites from August through October 2016.
"We appreciate the patience of our consumers, carrier and retail partners for carrying the burden during these challenging times," said Tim Baxter, president and chief operating officer at Samsung Electronics America in a statement, "We are committed to doing everything we can to make this right."
"Customers' safety remains a top priority and we ask consumers with an original or replacement Galaxy Note7 to power down and take advantage of the remedies available," added Baxter.