New reports have emerged suggesting a new set of Galaxy Nexus devices, free of the volume drop bug, will hit stores sometime next week.
Citing a new pre-order customer as its source, tech site SlashGear reported that Samsung had promised Irish resellers that the bug-free devices would be shipped in roughly one week's time. "The latest update is that Samsung is bringing new stock into Ireland and that it won't be in until next week," SlashGear reported the unnamed customer as saying. "It's looking like they want to release stock that doesn't have the fault."
The volume bug was first reported by jilted consumers and critics across Europe almost immediately after the Galaxy Nexus' launch. Though the official number of devices affected remains unclear, tech sites such as CNET UK reported receiving complaints about the device and reports of the problem have begun to emerge on numerous tech forums.
The comments generally reported that at intermittent points the phone suddenly goes silent, meaning users don't get notifications for texts, calls or email. Certain users have also reported the bug occurring mid-phone call, claiming that the device cuts out, meaning that while the phone call is still active they can no longer hear the person on the other end of the line.
Android forum XDA Developers has issued a report suggesting the problem only occurs on devices using a 2G connection. The forum went on to clarify that according to its findings the problem specifically occurred on models of the device using the 900MHz spectrum for 2G coverage -- which is a problem considering nearly all the devices sold in the UK run on this frequency.
Since news of the bug broke, via a statement sent to the IBTimes, Google confirmed Wednesday that it was aware of the bug and was working to fix it. "We are aware of the volume issue and have developed a fix. We will update devices as soon as possible," said a Google spokesperson.
Unfortunately, Google's statement gave no indication whether the bug was software or hardware based, nor when consumers could expect to see the promised fix. Samsung were equally coy when asked for comment on the bug, with a spokesperson simply reiterating Google's previous statement.