How to Claim a Fortnite Refund: Players Tricked Into Buying In-Game Items May Be Owed Part of $126m Payout

Were you among the many Fortnite players who unknowingly purchased in-game items? You might be entitled to a portion of a significant $126 million (£91.70 million) settlement. This guide will walk you through the process of claiming your refund.

The Federal Trade Commission is now issuing over $126 million (£91.70 million) in refunds to players of the popular video game Fortnite, who were charged for items they did not intend to purchase while playing.

What Is This Refund For?

The agency stated that it will restart the process, allowing Fortnite players and their parents or guardians to submit claims for money from the 2023 settlement with Epic Games, the developer of Fortnite.

The company agreed to pay $245 million (£178.31 million) to resolve the FTC's claims that Epic used misleading tactics to deceive players into making purchases they didn't want. Consumers who qualify and haven't yet submitted a claim now have until 9 July 2025 to do so at www.ftc.gov/fortnite.

Building on the first round of refunds in December 2024, which saw 629,344 payments totalling over $72 million (£52.40 million), the FTC is now distributing 969,173 additional checks and PayPal payments on 25 June and 26 June to consumers with approved claims.

Understanding Your Refund and Getting Help

With today's announcement, the total refunds the FTC has distributed to consumers concerning Epic's misleading billing practices now stand at almost $200 million (£145.56 million). Consumers selected their preferred payment method when completing their claim form.

Those receiving checks should cash them within 90 days, as stated on the check. For PayPal payments, recipients have 30 days to redeem them.

If you have questions about your payment, the FTC advises reaching out to the refund administrator, Rust Consulting, Inc. You can contact them by calling 1-833-915-0880 or sending an email to admin@fortniterefund.com.

Submitting Your Refund Claim

To apply for a refund, visit www.fortniterefund.com/file-a-claim. You will need either a claim number or your Epic Account ID to complete the process. If you didn't receive an email containing a claim number, you can find your Epic Account ID by following the instructions on Epic Games' website.

The Commission wants you to remember that they will never ask you to pay money or provide account details to receive a refund.

The Commission provides interactive dashboards with refund data, enabling a state-by-state view of refunds in FTC cases. In 2024, the FTC's actions resulted in over $339 million (£246.72 million) being returned to consumers nationwide.

Additional Refund Application Requirements

The FTC also confirmed that a player's Fortnite account will remain unaffected, and they will not lose any purchased items, even if they submit a claim. Should the claim be approved, the payment amount will be determined by various factors, including the total number of people who file.

The agency plans to send out additional payments in 2026 after it has finished reviewing and validating all claims. We'll update this page once we have more details. Also, the claims process is currently limited to Fortnite players in the US.

This initiative by the FTC ensures that players who were unfairly charged can recover their money. Make sure to submit your claim by 9 July 2025 if you believe you're eligible.