AI Could Disrupt Millions of Jobs, Warns JPMorgan CEO Jamie Dimon

JPMorgan Chase chief Jamie Dimon has issued a stark warning to world leaders, claiming that artificial intelligence could spark massive labour disruptions if not managed with 'extreme care'.

Speaking at a high-profile corporate event on 24 February 2026, the veteran banker urged businesses and governments to begin immediate contingency planning for a transformed economy.

'I'm not predicting it will be a problem. I'm simply saying now's the time to start thinking about what you do if it does.'

Emphasising the urgency of proactive planning, Dimon told attendees that while he is not predicting an immediate crisis, 'now is the time to start thinking about what you do' if mass displacement occurs.

AI Already Transforming JPMorgan

Dimon made it clear that JPMorgan is not ignoring AI. The bank has integrated a large language model (LLM) that approximately 150,000 employees use weekly, significantly boosting productivity across operations. These AI tools enable employees to complete more work than before, enhancing efficiency across customer service, IT support, and internal operations. While these tools improve effectiveness and reduce costs, they also mean staffing needs could change over time.

To address these shifts, JPMorgan has implemented extensive redeployment plans. Employees whose roles are affected by AI are offered alternative positions within the company. According to Dimon, these displaced workers are typically highly skilled and well-trained, making the transition into new roles manageable and effective.

Societal Risks of Rapid AI Adoption

Dimon did not shy away from discussing the wider implications of AI adoption. He illustrated a scenario familiar from his previous remarks at the World Economic Forum in Davos: if autonomous vehicles replaced all 2 million US commercial truck drivers overnight, the economic impact could be significant. While automation could improve safety, reduce fuel consumption, and minimise road wear, the sudden loss of high-paying jobs would pose serious challenges for displaced workers.

'I was saying, 'That's kind of really bad,' kind of civilly. Should we as a society agree to that?' I don't think so,' Dimon said, emphasising the importance of phasing in AI adoption incrementally to give society time to adapt.

Preparing for the AI Era

Dimon highlighted that organisations must use AI strategically to enhance customer service and efficiency while providing training and support for employees whose roles are affected. Governments also have a role to play, offering incentives for retraining programmes and assistance with career transitions. By phasing in changes gradually, society can benefit from technological progress without leaving workers behind.

He stressed that while AI's full impact may not be immediately visible, its transformative effects on business and labour markets are already underway. 'I think the hardest thing to measure has always been tech projects,' Dimon said. 'It's also been true my whole life that tech is what changes everything.'

He maintained that tech has always been the primary catalyst for global change, but the speed of the AI era is unique.

Dimon's message is clear: AI is a powerful tool, but it comes with risks that extend far beyond individual companies. Businesses, policymakers, and governments must act now to prepare employees and society for the disruptions ahead.

While JPMorgan is taking steps internally to redeploy talent and integrate AI successfully, Dimon's broader warning is that without planning, AI-driven changes could have serious consequences for workers across industries.