PlayStation 4 vs Xbox One

Owners of Microsoft's Xbox One and Sony's PlayStation 4 consoles continue to report multiple hardware problems. Players of both next-gen consoles have reported that a small number of the first batch of both systems were defective.

Unlike the PS3, which is considered the best Blu-ray player yet launched, the PS4 doesn't offer a great Blu-ray experience. In fact, when the PS4 came out, users were forced to download an update to enable playback of DVDs and Blu-ray discs.

A report now says that there's a new problem with Sony's PlayStation 4 and its Blu-ray drive.

Here are a few tweets of users complaining about the console's Blu-ray drive.

These are just two of the many tweets by unhappy owners.

How long will it be before we see a smooth, problem free PS4?