Uber's 'Senior-Friendly' App Just Dropped — With Giant Buttons, Safety Tracking and Family Control Built In

Getting around just got easier and safer for older adults. Uber's latest app redesign, crafted with seniors in mind, is here.

It boasts a suite of thoughtful features, from oversized buttons to real-time safety tracking and integrated family controls, all designed to make every journey stress-free and connected.

After introducing specialised accounts for teenagers, Uber is now shifting its focus to older adults by rolling out new 'senior' accounts.

These accounts offer a simplified experience for those less familiar with technology, featuring larger text and buttons for more straightforward navigation.

Uber's New Chapter: Simplifying Rides for Seniors

According to Uber, these 'senior accounts' can be connected to another user's profile, enabling their children or grandchildren to arrange rides and monitor their journey. This new feature aims to simplify the ride-hailing experience for older individuals.

These accounts were first trialled in the US and Latin America last month, and their rollout is now expanding to include the UK.

How Uber's New Senior Accounts Work

Uber's new senior accounts integrate with the existing 'family profiles' feature to offer enhanced support. This allows trusted family members or caregivers to manage transportation for older users.

They can send an invitation for an older adult to set up an account, and once accepted, they gain the ability to book and monitor rides remotely. This means they can arrange journeys and track their progress from start to finish, providing greater peace of mind.

They can provide support remotely, with features like live-tracking journeys and the option to contact the driver or Uber's safety line. Family members will also have access to the driver's name and vehicle details.

Older users can still book trips on their own, but the option for assistance is available if they don't feel confident doing so. Uber mentioned they collaborated with older adults and accessibility advocates to develop these new accounts.

Empowering Independence Through Technology

These accounts were developed to help overcome common issues, such as many older people feeling excluded by technology or lacking confidence in using digital platforms.

Last year, Uber introduced 'teen accounts' for 13 to 17-year-old riders, allowing parents and carers to oversee bookings. These accounts also ensure teenagers are paired with more experienced drivers.

Andrew Brem, Uber UK's general manager, stated that these tools are designed to 'prioritise simplicity, safety, and peace of mind' for older individuals and their loved ones. 'These features are all about helping older adults stay independent and connected, while giving loved ones the confidence that Uber is there to help,' he said.

A Commitment to Inclusivity

This move by Uber marks a significant step towards inclusive technology, ensuring that the benefits of ride-hailing are accessible to everyone, regardless of their comfort with digital tools.

By prioritising the needs of older adults and their families, Uber is not just offering a service, but peace of mind and enhanced independence. As technology continues to evolve, initiatives like these highlight the importance of designing with all users in mind, fostering a more connected and supportive community for every generation.