Microsoft has assured users of Windows OS that auto updates for Windows 10 will be easier to reject from now on and not forced upon them after receiving complaints from several users. The news comes just days after the company paid a disgruntled Windows 10 updater $10,000 (£7446) in a lawsuit for 'forced updates.'
ZDNet reports that a much clearer upgrade promotion is expected to be rolled out soon which will have three options — upgrade now, choose time, and decline free offer — with the last option dismissing the update. Alternatively, clicking on the X in the corner of the window will serve the same functionality as the decline option.
The company says it wants to keep in mind what customers have to say and at the same time make them love the operating system. In a statement regarding the change, it said:
Our most important priority for Windows 10 is for everyone to love Windows. Since we introduced a new upgrade experience for Windows 10, we've received feedback that some of our valued customers found it confusing. We've been working hard to incorporate their feedback and this week, we'll roll out a new upgrade experience with clear options to upgrade now, schedule a time, or decline the free offer.
The 'Red X' at the top corner of the dialogue box will now simply dismiss the reminder and will not initiate the upgrade. We'll continue to be led by your feedback and always, earning and maintaining your trust is our commitment and priority. We recommend people upgrade to Windows 10 as it's the most secure version of Windows and take advantage of the free upgrade offer before it ends on July 29.
Microsoft is also providing free tech support to those facing problems while updating their system as well as those planning to roll back from Windows 10 to previous versions like Windows 7 or 8.1. The company reminded that those who have not utilised the opportunity to get a free upgrade from previous versions to Windows 10 can only do it till 30 July as after that Microsoft will start charging $119 for the upgrade.