AI-driven customer service is reshaping how global businesses deliver personalised, efficient, and culturally aware support at scale.
Alex Rivers
Jul 31, 2025
Echoworx's automated S/MIME feature modernises enterprise email encryption by removing manual workflows and ensuring compliance with EU data privacy laws.
Daniel Lee
Jul 31, 2025
UK laws now require Spotify users to verify age through facial recognition or ID uploads; failure may result in account deletion.
J. Alas
Jul 31, 2025
Upcoming design leaks for Samsung's S26 Ultra 5G hint at significant changes, sparking curiosity about its final look.
Vinay Patel
Jul 30, 2025
Taskey helps professionals turn live-session insights into customised client support using video, audio, and branded tasks—bridging the gap between human connection and scalable digital tools.
Jastine Beatrice Yap
Jul 30, 2025
Utility Global and ArcelorMittal unveil a modular hydrogen project in Brazil that uses blast furnace off-gas to create clean fuel—cutting emissions without waiting for large-scale infrastructure.
Alex Rivers
Jul 30, 2025
Jack Dorsey's new messaging app, Bitchat, is on the App Store, using Bluetooth mesh for offline chats. Despite being touted as private, experts like Alex Radocea quickly found it vulnerable to impersonation.
Vinay Patel
Jul 29, 2025
A tech CEO was stunned to learn his 'impressive' new software engineer, Preston Thorpe, was working remotely from prison.
Vinay Patel
Jul 29, 2025
Google's AI Mode and Overviews, rolled out in 2025, cut site traffic by up to 70%. Publishers adapt with high-quality content and diversified strategies.
Rohit David
Jul 29, 2025
Discover how AI is reshaping cybersecurity in 2025 and what critical strategies CISOs need to implement to stay secure and compliant.
Alex Rivers
Jul 29, 2025
Operating is a purpose-built consulting SaaS platform streamlining resource planning, time tracking, and billing for firms worldwide.
Alex Rivers
Jul 29, 2025
QR code scams are on the rise, exploiting our trust in everyday technology. Cybercriminals use fake codes on everything from parking meters to packages, tricking us into revealing bank details or downloading malware.
Vinay Patel
Jul 28, 2025
An expert warns Amazon's UK warehouses could have more robots than humans in 3 years, potentially leading to job losses.
Vinay Patel
Jul 28, 2025
Hackers leaked over 13,000 user IDs and selfies from the Tea App in a targeted breach, sparking backlash and cybersecurity concerns.
Martin Cruz
Jul 26, 2025
EE, Vodafone, and BT customers are facing major disruptions today due to widespread network outages across the UK. Here's what's causing the issue and what to expect next.
David Unyime Nkanta
Jul 25, 2025
The petition addressed that MasterCard and Visa must stop censoring legal fictional content that complies with the law and platform standards.
Teddy Cambosa
Jul 25, 2025
US political figures, Donald Trump and JD Vance, criticise American tech giants. Trump condemns outsourcing and overseas hiring, while Vance targets the reliance on H-1B visas, particularly by Microsoft.
Vinay Patel
Jul 25, 2025
Google's Gemini AI achieved a historic IMO gold medal, earning rare praise from Elon Musk for its mathematical prowess. Separately, the Gemini app surged to over 450 million monthly users.
Vinay Patel
Jul 25, 2025
The Wolfbox G900 Tripro combines ultra-clear video, bumper-mounted vision, and smart tech to deliver next-level driving confidence.
Alex Rivers
Jul 24, 2025
A lawsuit claims that Clorox's $380 million hack occurred after IT staff at Cognizant allegedly provided hackers with login details over the phone.
Vinay Patel
Jul 23, 2025
UK startups often view the US as the next step for scaling due to its vast market size, abundant venture capital, and growth-oriented culture
Malcolm Joy
Jul 23, 2025
Jenn Allan, a realtor from Delaware, leveraged ChatGPT to conquer $23,000 in credit card debt after a challenging period.
Vinay Patel
Jul 23, 2025
The woman behind the viral Coldplay kiss cam clip that led to Astronomer's leadership scandal says she made no money, insisting she never monetized the footage and meant no harm.
Shyna Mae Deang
Jul 22, 2025
Kristin Cabot, Astronomer's HR head, remains suspended after a viral kiss with ex-CEO Andy Byron. Experts say any harassment claim would likely fail, given the public display appeared consensual.
Shyna Mae Deang
Jul 22, 2025
The UK government and OpenAI have partnered to integrate advanced AI models into public services, including justice, security, and education, to boost efficiency and citizen engagement.
Vinay Patel
Jul 22, 2025
Neuralink achieved two brain transplants in a day, targeting 20 by year-end. CEO Elon Musk envisions healing paralysis and blindness.
Vinay Patel
Jul 22, 2025
Apple is reportedly entering the foldable phone market in late 2026 with a device similar to Samsung's Galaxy Z Fold.
Vinay Patel
Jul 22, 2025
An AI enterprise copilot revolutionises business efficiency by turning real-time data into strategic action, improving collaboration, forecasting, and productivity.
Alex Rivers
Jul 22, 2025
Westmar helps teams learn, plan and pilot AI the right way before buying tools
Adam Bent
Jul 22, 2025
A new, critical 'zero-day' vulnerability (CVE-2025-53770) in on-premises Microsoft SharePoint servers has led to a global cyberattack, compromising dozens of US government agencies and businesses.
Vinay Patel
Jul 22, 2025